I just wanted to send a thank you for the wonderful work you did for us out in Oviedo! We have had issues with our boat life for almost a year. We had 2 of the "best" dock repair companies out to diagnose and neither could help. One of them told us we had to re-wire our dock's electricity all the way from the house because it was a power issue. We even got an estimate to the tune of several thousand dollars! Before we took the plunge we decided to get one more opinion. We called RJ's and Dick came out the very next day! He spent almost 2 hours trying to figure out what was going on. He was very kind when I asked if I could shadow along so I could learn more about the dock and how it operates. He was VERY helpful and explained things as he went along. Ultimately after some pretty serious investigative work on his part and lugging a generator all the way to the dock to eliminate any electrical issue (none of the other companies had suggested this!), he discovered the problem. The drive shaft had been worn down (likely due to our not greasing it frequently enough) and was causing it to slip. He told me his office would call Monday morning with a quote and THEY DID! We scheduled a time to complete the repair and they showed up as planned. They were even early and had already started by the time I arrived! After the repair was completed the two gentlemen walked me through their repair, explained how to properly grease and maintain the lift, and cleaned up the work area perfectly. I just want to say THANK YOU for all your help! Your professionalism was refreshing after our frustrating experiences with other companies. I have since deleted the other boat companies from my contacts and replaced it with RJ's. : )

Charlotte W.